Personal Data Collection

Please be aware that DHL Express Bulgaria is required to collect your personal data in order to handle courier services, according to the Postal Services Act (Article 20, paragraph 1, item 11)

DHL Express, together with all international postal service providers, undertakes to collect and store the following information about you: full name and Personal Identification Number or ID card number for all senders of international shipments, regardless of whether the shipment is sent on behalf of a company or on behalf of an individual.

This information will be required only in the cases described by law, namely when sending international shipments from Bulgaria.

All personal data are collected, processed and stored in accordance with the requirements of LPPD, the General Data Protection Regulation and the Personal Data Protection Policy of DHL Express Bulgaria.

If you have any questions or require further assistance, please call Customer Service.